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Faqs

So how exactly does Asana’s rates work?

The free form of Asana is readily available for teams as high as 15 people. Asana Premium costs $10.99 per individual per thirty days whenever billed yearly and $13.49 per individual every month when billed month-to-month. The buying price of Asana company is $24.99 per user per month whenever billed yearly and $30.49 whenever billed monthly.

Exactly exactly What types of re payment would you accept?

You can aquire Asana with any credit card that is major. For yearly subscriptions over 20 users, we could issue an invoice payable by bank transfer or check. Please call us to set up an invoice purchase. Monthly acquisitions should be taken care of by charge card.

We must replace the true number of individuals inside our group. Just exactly How will that work?

You’ll have the ability to add or eliminate teammates at any right time, also before changing your membership. Once you've updated the individuals in your group, we ask which you correct your membership to fit your present usage (we’ll remind you if you should be over your chair restriction). Once you dating apps for threesome improve your registration, the alteration will need impact straight away, and a charge that is prorated credit is likely to be put on your bank account.

How secure is Asana?

Protecting the information you trust to Asana is our very very very first concern. Asana makes use of real, procedural, and technical safeguards to protect the integrity and protection of one's information. We frequently right right right back up your computer data to stop information aid and loss in data data data recovery. Also, we host data in safe SSAE 16 / SOC2 certified data centers, implement fire walls and access limitations on our servers to better protect your data, and make use of 3rd party protection scientists to ensure our practices are protected. Get the full story.

Must I update my company or my group?

Upgrade your whole company in the event that you want administrators for the business and premium package features for several groups. Update just one single group in the event that you don’t need administrators or premium features for several groups, but like to include more Guests compared to that Team, want per-project permissions for the reason that Team, or the choice to hide that Team off their Organization people. Study more.

Can I be charged product sales tax?

Yes. At the time of February 2019, we are going to use state and neighborhood product sales taxation predicated on your payment target to your total charge.

Will there be an on-premises variation of Asana?

We have been passionate concerning the internet and don't want to offer an internally hosted form of asana.

Does Asana provide a price reduction for nonprofits?

Asana is thrilled to provide qualified nonprofit companies a price reduction on an Asana Premium or Asana company annual plan. You can easily read about the Asana Nonprofit Discount right here.

Just how do I cancel my Asana registration or test?

It is simple to cancel your membership. To cancel a paid plan, log on to the Asana account you want to cancel, click your profile picture through the right associated with top club, choose Admin console, navigate towards the Billing tab, then choose Cancel Arrange. Merely a payment owner of the compensated account might cancel a compensated plan. To cancel a trial, proceed with the steps that are same and then click Cancel test. You are able to cancel whenever you want through the 30-day test duration. If you cancel on or before your trial termination date, your account will never be charged. After canceling, once you achieve your plan trial or renewal termination date, you'll then manage to continue using Asana fundamental. Find out more about Asana payment & payment.

What's your reimbursement policy?

We usually do not provide refunds. In the event that you cancel your plan ahead of the next renewal period, you certainly will retain usage of compensated features before the end of the membership duration. Whenever your membership expires, you shall lose access to compensated features and all sorts of information connected with those features.